This article applies to: Outlook 2016 Office 365 Message Header Analyzer PROBLEM User reports that an e-mail message was delivered with a delay and as a first troubleshooting step, you need to figure out where exactly did the congestion occur. SOLUTION The information about the exact congestion location is quite easy to get from the e-mail message header. Along the e-mail
This article applies to: Office 365 PROBLEM Incorrect time zone is displayed in your Outlook Calendar when you login to the Office 365 portal. SOLUTION You can change the time zone via the options in Office 365 portal. Follow the steps shown in this video:
This article applies to: Office 365 Outlook 2016 PROBLEM You want to disable a birthday calendar from showing up in Outlook and in your Office 365 Calendar. SOLUTION You can disable the birthday calendar via the Office 365 portal. Follow the steps shown in this video:
This article applies to: Outlook 2016 Office 365 PROBLEM In Microsoft Office 365, a delegate is granted permissions to a calendar in Microsoft Outlook. When the delegate tries to delete an calendar item, the following error message is displayed: The item could not be deleted, it was either moved or already deleted, or access
This article applies to: Lync 2013 client on Android devices Skype for Business service hosted on Office 365 user logging into Office 365 via Active Directory Federation Services (ADFS) PROBLEM A user is unable to login to Skype for Business Service hosted on Office 365 from his Android mobile device using the Lync 2013
This article applies to: Windows Server 2012 R2 Exchange 2013 CU9 Trend Micro antivirus Office 365 Exchange Hybrid Configuration Wizard PROBLEM The Exchange Hybrid configuration Wizard reports the following error: Updating hybrid configuration failed with error 'Subtask CkeckPrereqs execution failed: Configure Organization Relationship Execution of the Get-FederatedOrganizationIdentifier cmdlet has thrown an exception. This may
This article applies to: Windows Server 2012 R2 Exchange 2013 CU9 Office 365 Exchange Hybrid Configuration Wizard PROBLEM When you run the Exchange Hybrid Configuration Wizard, the following error message is reported: Updating hybrid configuration failed with error 'Microsoft.Exchange.Management.Hybrid.CouldNotCreateOnPremisSessionException: Could not create On-Premisses Session: Could not open Remote Powershell Runspace: Connecting to remote server