FAQ 000158 – How to create an Exchange view-only admin in Office 365

This article applies to: Exchange online, Office 365 Organizations migrating to Office 365 relatively often face a need to give some of the users a restricted, view-only access to Exchange. A typical scenario would be to enable helpdesk personel to check on user settings, but at the same time you don't want to allow them to make any changes

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FAQ 000156 – How to disable clutter functionality in Office 365

This article applies to: Office 365   PROBLEM The user wants to disable the clutter functionality in his Office 365 mailbox. SOLUTION Sign in to Outlook on the web. On the navigation bar, go to Settings Go to Options > Mail > Automatic processing > Clutter.  Unselect Separate items identified as clutter. Clik Save.

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FAQ 000155 – Office 365 users are unable to see on-premise dynamic distribution lists

This article applies to: Office 365 Exchange hybrid PROBLEM: Office 365 users don't see on-premise dynamic distribution lists in their Outlook Address Book. CAUSE: Due to architectural differences in local Active Directory/Exchange  and Office 365, the on-premise Dynamic Distribution Groups do not get replicated to Office 365. This is by design. WORKAROUND: In Office

FAQ 000152 – In-place upgrade from Dirsync to AD connect fails

This article applies to: Office 365 Dirsync Azure AD Connect   PROBLEM You have a machine that is configured to perform directory synchronization with Office 365 via Director Synchronization Tool (DirSync) . When you attempt an in-place upgrade to Azure Active Directory Connect tool (AD Connect), you receive the following error: DirSync is configured with options that

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