This article applies to:
Windows Server 2012 R2
Exchange 2013 CU9
Trend Micro antivirus
Office 365
Exchange Hybrid Configuration Wizard
PROBLEM
The Exchange Hybrid configuration Wizard reports the following error:
Updating hybrid configuration failed with error ‘Subtask CkeckPrereqs execution failed: Configure Organization Relationship Execution of the Get-FederatedOrganizationIdentifier cmdlet has thrown an exception. This may indicate invalid parameters in your hybrid configuration settings. The runspace state is not valid for this operation. Cannot perform the operation because the runspace pool is not in the ‘Opened’ state. The current state is ‘Broken’. at System.Management.Automation.PowerShell.CoreInvokeAsync()…
CAUSE
This happens if TrendMicro antivirus software is active in the background while you are running the Hybrid Configuration Wizard
SOLUTION
Disable the TrendMicro antivirus and re-run the Hybrid Configuration Wizard.
- FAQ 000181 – How to enable mailbox auditing using PowerShell - August 1, 2023
- FAQ 000180 – How to set Microsoft Teams Room Device to use internal NTP server - December 15, 2021
- FAQ 000178 – How to change the sender and reply E-mail address in Microsoft Bookings - January 11, 2021