This article applies to:
Windows Server 2012 R2
Exchange 2013 CU9
Trend Micro antivirus
Office 365
Exchange Hybrid Configuration Wizard
PROBLEM
The Exchange Hybrid configuration Wizard reports the following error:
Updating hybrid configuration failed with error ‘Subtask CkeckPrereqs execution failed: Configure Organization Relationship Execution of the Get-FederatedOrganizationIdentifier cmdlet has thrown an exception. This may indicate invalid parameters in your hybrid configuration settings. The runspace state is not valid for this operation. Cannot perform the operation because the runspace pool is not in the ‘Opened’ state. The current state is ‘Broken’. at System.Management.Automation.PowerShell.CoreInvokeAsync()…
CAUSE
This happens if TrendMicro antivirus software is active in the background while you are running the Hybrid Configuration Wizard
SOLUTION
Disable the TrendMicro antivirus and re-run the Hybrid Configuration Wizard.
He lives in Zurich, Switzerland and is a dedicated specialist, with 32 years of professional work experience in IT.
Before starting Exchangemaster GmbH he worked as a system engineer and project manager with customers of all sizes and across many industries: From small ISV startups and a NGO humanitarian organizations up to largest international corporations like Stryker, Swisscom, British Telecom and Nyrstar.
He spent his entire career delivering Microsoft based infrastructure solutions with main focus on Active Directory and Exchange. During those years, he collected a valuable work experience on 8 Exchange generations (2019, 2016, 2013, 2010, 2007, 2003, 2000 and 5.5) and has delivered services to a user base of more than 3.2 million mailboxes in on-premise, hybrid and Office 365 deployments.
Beside working on customer projects, he is a regular speaker and expert at Microsoft conferences and user groups. As a Microsoft Certified Trainer he also teaches Microsoft Official Curriculum courses to technical professionals around Europe.
For his work he has received numerous awards.
In 2005 he was the first member to be elected into the MCP Hall of Fame by Windows IT Pro Magazine readers choice (as 1 of 6 worldwide).
From 2005-2017, Dejan has been awarded by Microsoft Corporation with the yearly Microsoft Most Valuable Professional award in area of Exchange for 12 years in a row (one of approximately 100 worldwide and, at the time, the only 1 such in Switzerland).
- Microsoft Azure Infra Summit 2026 - May 11, 2026
- Windows Server Summit 2026 - May 11, 2026
- Exchangemaster GmbH as supporter at Exchange Summit 2026 - February 25, 2026