This article applies to:

Windows Server 2012 R2

Exchange 2013 CU9

Trend Micro antivirus

Office 365

Exchange Hybrid Configuration Wizard



The Exchange Hybrid configuration Wizard reports the following error:

Updating hybrid configuration failed with error ‘Subtask CkeckPrereqs execution failed: Configure Organization Relationship Execution of the Get-FederatedOrganizationIdentifier cmdlet has thrown an exception. This may indicate invalid parameters in your hybrid configuration settings. The runspace state is not valid for this operation. Cannot perform the operation because the runspace pool is not in the ‘Opened’ state. The current state is ‘Broken’. at System.Management.Automation.PowerShell.CoreInvokeAsync()…



This happens if TrendMicro antivirus software is active in the background while you are running the Hybrid Configuration Wizard



Disable the TrendMicro antivirus and re-run the Hybrid Configuration Wizard.


Dejan Foro