FAQ 000145 – User unable to login to Skype for Business service in Office 365 from an Android mobile device

This article applies to: Lync 2013 client on Android devices Skype for Business service hosted on Office 365 user logging into Office 365 via Active Directory Federation Services (ADFS)   PROBLEM A user is unable to login to Skype for Business Service hosted on Office 365 from his Android mobile device using the Lync 2013

FAQ 000144 – “Enter the credential storage password” prompt on Samsung Galaxy S4

This article applies to: MobileIron Samsung Galaxy S4 / Android 5.x Exchange ActiveSync   PROBLEM When you try to configure a mail profile onto your Samsung Galaxy Android device via MobileIron,  during configuration the user is prompted with the following message: Enter the credential storage password   SOLUTION On the mobile phone select Settings/Security/Clear Credentials.

FAQ 000142 – Exchange Hybrid Wizard error Subtask CheckPrereqs execution failed

This article applies to: Windows Server 2012 R2 Exchange 2013 CU9 Trend Micro antivirus Office 365 Exchange Hybrid Configuration Wizard   PROBLEM The Exchange Hybrid configuration Wizard reports the following error: Updating hybrid configuration failed with error 'Subtask CkeckPrereqs execution failed: Configure Organization Relationship Execution of the Get-FederatedOrganizationIdentifier cmdlet has thrown an exception. This may

FAQ 000141 – Exchange Hybrid Wizard error – the WSMan client cannot process the request

This article applies to: Windows Server 2012 R2 Exchange 2013 CU9 Office 365 Exchange Hybrid Configuration Wizard   PROBLEM When you run the Exchange Hybrid Configuration Wizard, the following error message is reported: Updating hybrid configuration failed with error 'Microsoft.Exchange.Management.Hybrid.CouldNotCreateOnPremisSessionException: Could not create On-Premisses Session: Could not open Remote Powershell Runspace: Connecting to remote server

FAQ 000138 – Exchange 2013 setup didn’t complete

This article applies to: Exchange 2013 SP1 Windows Server 2008 R2   PROBLEM: You try to install Exchange 2013 SP1 from a local source and the Exchange 2013 setup fails with the following error: Welcome to Microsoft Exchange Server 2013 Service Pack 1 Unattended Setup Copying Files... File copy complete. Setup will now collect additional information

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