This article applies to: Office 365 Skype for Business 2015 client PROBLEM: You constantly receive authentication pop-ups in you Skype for Business client. CAUSE: This can happen if your computer has multiple active network connections. Typical example would be a laptop that is docked in a docking station and is therefore simultaneously connected to
This article applies to: Office 365 Dirsync Azure AD Connect PROBLEM You have a machine that is configured to perform directory synchronization with Office 365 via Director Synchronization Tool (DirSync) . When you attempt an in-place upgrade to Azure Active Directory Connect tool (AD Connect), you receive the following error: DirSync is configured with options that
This article applies to: Outlook 2016 Office 365 Message Header Analyzer PROBLEM User reports that an e-mail message was delivered with a delay and as a first troubleshooting step, you need to figure out where exactly did the congestion occur. SOLUTION The information about the exact congestion location is quite easy to get from the e-mail message header. Along the e-mail
This article applies to: Office 365 PROBLEM Incorrect time zone is displayed in your Outlook Calendar when you login to the Office 365 portal. SOLUTION You can change the time zone via the options in Office 365 portal. Follow the steps shown in this video:
This article applies to: Office 365 Outlook 2016 PROBLEM You want to disable a birthday calendar from showing up in Outlook and in your Office 365 Calendar. SOLUTION You can disable the birthday calendar via the Office 365 portal. Follow the steps shown in this video:
This article applies to: Outlook 2016 Office 365 PROBLEM In Microsoft Office 365, a delegate is granted permissions to a calendar in Microsoft Outlook. When the delegate tries to delete an calendar item, the following error message is displayed: The item could not be deleted, it was either moved or already deleted, or access
This article applies to: Lync 2013 client on Android devices Skype for Business service hosted on Office 365 user logging into Office 365 via Active Directory Federation Services (ADFS) PROBLEM A user is unable to login to Skype for Business Service hosted on Office 365 from his Android mobile device using the Lync 2013
This article applies to: MobileIron Samsung Galaxy S4 / Android 5.x Exchange ActiveSync PROBLEM When you try to configure a mail profile onto your Samsung Galaxy Android device via MobileIron, during configuration the user is prompted with the following message: Enter the credential storage password SOLUTION On the mobile phone select Settings/Security/Clear Credentials.
This article applies to: Windows Server 2012 R2 Internet Explorer 11 Exchange 2013 Exchange Hybrid Configuration Wizard PROBLEM When you try to run the Exchange Hybrid Configuration Wizard the following error is reported: This content cannot be displayed in a frame. To help protect the security information you enter into this website, the publisher
This article applies to: Windows Server 2012 R2 Exchange 2013 CU9 Trend Micro antivirus Office 365 Exchange Hybrid Configuration Wizard PROBLEM The Exchange Hybrid configuration Wizard reports the following error: Updating hybrid configuration failed with error 'Subtask CkeckPrereqs execution failed: Configure Organization Relationship Execution of the Get-FederatedOrganizationIdentifier cmdlet has thrown an exception. This may